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HSBC Continues to Strengthen Compliance Operations with AI

By PaymentsJournal
February 22, 2024
in Analysts Coverage, Artificial Intelligence, Emerging Payments
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identity fraud, machine learning, compliance operations

The concept of credit card theft. Hackers with credit cards on laptops use these data for unauthorized shopping. Unauthorized payments from credit card owners. In the hacker's secret office

HSBC is expanding its partnership with Silent Eight to enhance its compliance operations. This expansion aims to empower the bank to swiftly prevent and combat financial crime—especially as it works towards elevating its automation and digital enablement efforts.  

Since 2014, HSBC has been investing in two crucial areas: artificial intelligence and compliance technologies. AI is helping HSBC to gain deeper insights and efficiencies across its financial services, while compliance tech safeguards the company’s financial interests—as well as those of its customers—from financial crime.

HSBC has been working with Silent Eight since 2021 to integrate AI models into the automation of labor-intensive compliance-related decisions. These include customer screening, transaction monitoring, and alert adjudication—tasks traditional handled by human operators.  

Leveraging Emerging Tech

The partnership between HSBC and Silent Eight underscores the growing importance of leveraging tech, such as AI, in the financial sector.

Beyond the enhancements to compliance operations, AI can also hold long-term benefits for many financial institutions. One of these advantages lies in the automation of processes that were previously reliant on manual intervention. By using AI algorithms, banks can simplify and expedite various compliance-related tasks, often reducing processing times and operational costs.

AI also allows FIs to stay ahead of regulatory requirements and uphold sanctions effectively—something that HSBC is continuing to work towards via its partnership with Silent Eight. That’s because AI continues to learn from data patterns and regulatory updates and evolves to meet the ever-changing compliance needs.

By and large, the power of AI-driven automation and analytics can help banks streamline compliance processes and proactively identify and address emerging risks, protecting their reputation and financial integrity in the long run.  

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Tags: Automationemerging technologyHSBCSilent Eight

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